State of Minnesota
Kathleen Joy is an experienced ITSM Catalog Manager and Technical Service Liaison at the State of Minnesota since May 2017, bringing valuable expertise in service management. Prior experience includes a role as a Technical Analyst at US Wealth Management of Royal Bank of Canada from October 2016 to April 2017, and as a Store Solutions Specialist at Papa Murphy's International, where responsibility included providing technical support for store systems and technology. Kathleen also served in an operations capacity at New Seasons Market from 2009 to 2015, focusing on data accuracy and customer service. Educational background includes attendance at Carleton University.
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