Magnus Fred

Magnus Fred is an experienced leader in customer service and coaching, currently serving as Servicechef at Mio AB since November 2021, where responsibilities include driving one of Sweden's largest stores and developing a team of 30 staff members to deliver world-class service. Prior to this, Magnus held multiple coaching and leadership roles, including Icc Certified International Coach and Licenserad Mental Tränare from March 2017 to March 2022. Experience also includes managing customer service at Cykloteket and facilitating team development at Telia Company, where Magnus also worked for 19 years in various leadership capacities, including Team Lead and Store Manager. Magnus holds multiple coaching certifications from Skandinaviska Ledarhögskolan and additional training from Telia Academy and Försvarshögskolan.