Scott Reeve's work experience includes:
1. Director, UX at Miovision starting from August 2021 (current position).
2. Director, CX Strategy & UX Design at Sun Life from March 2020 to August 2021. In this role, Scott was responsible for collecting, synthesizing, and integrating client, business, and technology insights to prioritize and align customer experience initiatives. Scott also delivered a CX Vision and corresponding experience attributes to guide client experiences across teams and channels.
3. Director, UX Design & Research at BlackBerry from February 2016 to September 2019. Here, they led a high-performing UX Design team and provided design and research inputs into decision-making processes. Scott also championed a user-centered design process, incorporating customer feedback, journey mapping, and market data to drive product innovation and improve customer satisfaction.
4. Director, Insights at BlackBerry from an unknown start date to February 2016. In this position, they recruited and managed a global team of user researchers to influence innovation, product, and design activities. Scott was also part of a leadership team focused on inspiring and validating new concepts across the organization.
5. Scott also held positions as Manager to Senior Manager, Market Research and Specialist to Manager, Market Intelligence, both of which have unknown start and end dates. These roles likely involved conducting market research and providing market intelligence to support business strategies.
Scott Reeve has a Bachelor of Commerce degree in Marketing from the University of Guelph. The specific start and end years for this educational experience are not provided.
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