Armando Rodriguez Nava

Armando Rodriguez Nava has had a diverse and extensive work experience. Armando is currently working as the Commercial Director and General Manager for Miraclon Corporation, a position they started in January 2021. Prior to that, they worked at Barco as the Country Manager Mexico and Customer Service Director LATAM from November 2017 to May 2020. In this role, they led the implementation of a new business service model, redesigned customer attention processes using Lean Six Sigma methodology, and achieved significant improvements in customer satisfaction and retention rates. Before joining Barco, Armando worked at Xerox in various roles including Marketing Director, Operations Executive Director, Customer Service Strategy and Operations Manager, and Customer Service Planning and Costs Manager. In these roles, they were responsible for developing marketing strategies, improving customer satisfaction, implementing cost optimization initiatives, and managing teams and budgets. Armando's work experience demonstrates their strong leadership skills, strategic thinking, and ability to drive positive results in diverse areas of business.

Armando Rodriguez Nava has an extensive education history. Armando obtained a Programa Alta Dirección degree from IPADE Business School in 2023. In 2017, they completed a diploma in Commercial Strategy from Instituto Tecnológico Autónomo de México. Prior to that, they obtained a diploma in Logistics Supply Chain Intelligence from Tecnológico de Monterrey in 2009. Armando also holds a diploma in Managerial Efficiency from Universidad Iberoamericana, Ciudad de México in 2006. Additionally, they have a postgraduate degree in Marketing from Universidad Tecnológica de México in 2000. Armando completed their Bachelor's degree in Industrial and Systems Engineering from Universidad Tecnológica de México in 1997. Armando also has a Diploma Univesitario de Tecnología in Electrónica e Informática Industrial from Université Paul Sabatier Toulouse III in 1994. Furthermore, Armando received their French Baccalauréat from Liceo Franco Mexicano in 1992. Additionally, they hold a Green Belt Certification in Lean Six Sigma from George Group Consulting in 2005.