Cédric Vialle

Cédric Vialle is the Head of Customer Success at Mirakl, leading strategic initiatives for the Marketplace in Mexico and an upcoming assignment in Sydney. With a robust background in customer experience and digital transformation, Cédric has worked with notable clients such as Airbus and Best Buy, overseeing financial projections and client interactions while managing a diverse team. Additionally, Cédric serves as an MBA Professor at EGADE Business School, recognized for excellence in teaching, and contributes as a writer for El Financiero. Previous roles include Strategy Consulting Director at LITS adventures and Digital Strategy Manager at Capgemini Invent, alongside a solid foundation in product management and market analysis from earlier positions. Cédric holds an MBA from ESSEC Business School, complemented by exchange programs at prestigious institutions.