Walker McNabb is a seasoned professional in customer success and technical support, currently serving as a Senior Customer Success Manager at Mirantis since September 2020. In this role, Walker maintains the technical health of high-profile enterprise clients including Netskope, Apple, and the US DOD, ensuring they receive exemplary technical support and strategic guidance. Previously, Walker held various positions at Mastercard, including Customer Success Manager and Production Support Analyst, where responsibilities included managing support relationships for companies like Home Depot and Samsung. Walker also gained substantial experience at Tenfold as an Enterprise Technical Support Engineer and had early career roles at Geek Squad, Vrbo, and Apple, where skills in customer service and technical support were further honed.
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