Harish D is an experienced Genesys PS Consultant at Miratech since April 2022, specializing in the migration of contact centers to Genesys Cloud and designing customized group-based calling and routing solutions. Prior to this role, Harish held various positions at Cognizant from September 2015 to April 2022, including Information Technology Senior Associate and Programming Analyst, focusing on Genesys and Verint applications. Additional experience includes serving as a Senior Process Associate at Capgemini, a Senior Associate at Xchanging Technology Services India Private Ltd, and a Customer Service Representative at First Advantage. Harish began the professional journey as an Associate at Cambridge Solutions Ltd. Educational qualifications include an MBA in Human Resources Management from Annamalai University.
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