Tahsin ATES is a seasoned Senior Genesys PS Consultant with extensive experience at Miratech and UnitedHealth Group since September 2020, specializing in various Genesys projects, including outbound cancellation and voice routing. Tahsin has a strong background in software consulting, having worked with companies such as ATES IT SOLUTIONS LTD., Conn3ct, Genesys, Akbank, and ING Bank Turkey, focusing on IVR systems and integration projects. A graduate in Computer Engineering from Eastern Mediterranean University, complemented by ongoing education at Genesys University, Tahsin possesses advanced skills in Genesys technologies, MS SQL, and Java, making significant contributions to the field of telecommunication and banking solutions.
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