Balazs K.

Balazs K. is an experienced professional currently serving as the Executive Briefing Program Manager at Miro since March 2021, where notable contributions include designing impactful customer engagements that foster co-creation and business outcomes. Previously, Balazs held positions at Miro as a Senior Customer Support Representative and Customer Support Representative, achieving significant projects that improved customer satisfaction, optimized processes, and garnered multiple awards. Earlier roles included Customer Service Specialist at Booking.com and various positions in the hospitality sector, where skills in customer service, communication, and teamwork were developed. Balazs holds a Bachelor’s degree in International Studies from Leiden University, obtained between 2016 and 2019.