Betty Woods

Betty Woods is a seasoned professional in Customer Success, currently serving as a Senior Customer Success Manager at Miro since April 2021. Woods has a proven track record in developing scalable customer success models and data-driven playbooks to enhance onboarding and retention for a diverse portfolio of over 2,000 clients. Previous experience includes managing enterprise accounts at both Miro and Crisp, where Woods achieved notable retention rates and drove significant expansion revenue. Early career roles at Ventura Associates and ZK Technology LLC involved strategic account management and support for sales and marketing efforts. Betty holds a Bachelor of Business Administration with a focus on Social Media Marketing from Strayer University.