Josh Morales is an accomplished UX Research Manager at Miro since March 2022, previously serving as a Lead UX Researcher at Hotjar and a Senior UX Researcher at N26, where significant contributions were made to product development and user experience within financial services. Currently, as a lecturer in the Master in Strategic Design and Innovation program at SHIFTA by ELISAVA, Josh focuses on integrating design thinking with business strategy. Educational qualifications include a Master's degree in Cognitive Systems and Interactive Media from Universitat Pompeu Fabra and a Bachelor's degree in Sociology from Universitat de Barcelona, complemented by ongoing professional education in User Experience and Interaction Design through the Interaction Design Foundation.
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