• Miro

Karsten Konopath

Senior Manager Customer Success

Karsten Konopath is an experienced professional in customer success and advisory roles, currently serving as an Advisor at Channeled since April 2024 and as a Senior Manager of Customer Success at Miro since June 2021. At Miro, Karsten leads a team that supports the company's largest strategic customers. Prior to Miro, Karsten worked at Slack from June 2017 to June 2021, where responsibilities included managing a $6 million portfolio and achieving a 95% GRR target while building out the New York office's customer success team. Before Slack, Karsten spent over two years at Oracle, achieving a 100% renewal rate and supporting $2 million in annual revenue across various industries. Early career experience includes account management at AT&T, where Karsten grew a SaaS customer base significantly. Karsten holds a BA in Marketing and Business from San José State University.

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