Miro
Matt Mulholland is an experienced manager in learning content production and customer education, currently holding the position of Manager, Learning Content Production and Documentation at Miro since November 2017. In this role, Matt focuses on implementing AI to enhance customer retention through various educational initiatives. Responsibilities have included managing Miro's in-app Learning Center, building teams of learning experience designers, and founding the customer education function. Prior to Miro, Matt served as Product Manager and Project Manager at Slemma, where contributions included integrating sales and marketing with product development. Early career experience includes a shift lead position at Jamba Juice, responsible for team management and customer relations. Matt holds a Bachelor of Arts in Economics from California State University, Northridge. Notable achievements include receiving the 2024 CX Grit Award and co-founding Miro's Christian ERG.
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Miro
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With more than 20M + users (and 95%+ of the Fortune 100), Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.