Paul A.

Paul A. is a Senior Service Operations Engineer at Mirus IT Solutions, responsible for managing server and workstation automation for approximately 200 clients and 10,000 devices since October 2021. Prior to this role, Paul held positions at Stadium MK as IT Infrastructure & End User Support, delivering 3rd line support and managing the IT Helpdesk team, and at Amazon as an IT Support Technician, where responsibilities included providing 2nd line support and ensuring IT performance across global sites. Earlier experience includes managing retail operations at BP / M&S Partnership, achieving significant growth and operational success, and serving as Group IT&S Manager at Star Industrial Group, focusing on IT strategy and infrastructure modernization. Paul holds a Professional Bachelors Certificate in Business Management from The Open University and multiple IT qualifications, including ITIL Foundations V3 and a Diploma in Network Centred Computing.