Dale C. is an experienced operations applications analyst currently working at the Midcontinent Independent System Operator since August 2019, leading cross-functional teams and ensuring service delivery aligns with business goals through SAFe methodologies. Prior experience includes roles as Reporting & Analytics Manager and Senior Client Success Manager at SteadyServ Technologies, where Dale collaborated with various departments to address challenges and generate analytical reports. Earlier experience at Navient involved coaching data analytics teams to improve productivity and standards. Dale also held positions at Chase Bank and TNTP, alongside earning a Bachelor of Science in Information Technology from Indiana University Indianapolis.
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