Joseph Maxwell

Joseph Maxwell is an experienced fraud operations professional with a background in investigating financial fraud and mitigating losses across various companies. Currently serving as a Senior Fraud Operations Investigator at Mission Lane since October 2020, Joseph specializes in reviewing financial accounts to address identity theft issues and has developed processes for managing fraud cases. Previous roles include a Fraud Operations Investigator at West Creek, where Joseph utilized data analytics and collaborated with teams to identify and prevent fraud, and a Fraud Investigation Account Specialist at LendUp, focusing on combating online fraud. Joseph's career began in customer service and management at Men's Wearhouse and Ohio University Catering, complemented by a Bachelor of Science in Psychology from Ohio University.