Brenden Sparnroft has held various roles in the customer service and operations space since 2010. Brenden started their career at TheLadders as a Job Analyst Lead, where they were responsible for leading a team of 13 and ensuring the quality and quantity of job postings. In 2015, they moved to S3- Shared Service Solutions, LLC as a Manager of the Contact Center. In 2016, they joined S'well as a Customer Service Manager and was subsequently promoted to Senior Manager, Customer Service and Director, Customer Operations. In 2022, they began their current role as Director of Operations at MISSION.
Brenden Sparnroft attended Loyola University Maryland from 2006 to 2010, where they earned a Bachelor of Business Administration (BBA) degree in General Business.
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