Michael Serb has extensive experience in the optical and customer service sectors, currently serving as a Key User for Workday Timetracking and Learning, as well as Teamleiter for Employee Development at Mister Spex since April 2018. Previous roles include Trainer in eye care and customer service, and various positions at Klarna as a Back Office Agent, Careereye as an Account Manager, Fielmann AG as an Augenoptiker, and Fressnapf Tiernahrungs GmbH as Assistent Marktleitung. Michael Serb holds an Augenoptiker degree from OSZ-IMT Berlin, completed between 2009 and 2012, and an Abitur from Gauß-Oberschule-Berlin, obtained in 2006.
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