Andy Smith is an experienced Service Delivery Manager with over 25 years in the Contact Centre, Telco, LAN/WAN, and IT sectors, serving a diverse range of clients including Blue Light services, Local Government, Utilities, NHS, and Financial institutions. They currently hold the position of Service Delivery Manager at both Atos and Mitel, having previously worked in various roles such as Account Manager at Verizon Enterprise Solutions and Client Service Manager at Kcom. Andy's extensive expertise encompasses a variety of vendor solutions, including those from Cisco, Avaya, and Alcatel Lucent, among others.
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