Jeff Davidson is a seasoned contact center professional with extensive experience across various industries and technologies. Currently serving in Consulting and Integration Services at Mitel since January 2019, Jeff excels in providing technology and business consulting to help clients achieve their objectives. Previous roles include a Pursuit Solution Architect at Hewlett-Packard, where Jeff developed proposals and collaborated with teams to secure new business, and a Contact Center Consultant at Kaiser Permanente Healthcare, offering strategic advice on contact center planning. Earlier positions at eLoyalty and Technology Solutions Company involved significant contributions to the development of CTI infrastructures and desktop applications, enhancing operational efficiency and customer experience. Jeff holds a Bachelor of Science degree in Computer Science from the University of Oregon.
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