Joel Mitchell is currently a Senior UC Technical Customer Success Manager at Mitel, where they leverage over 20 years of telecommunications and VoIP expertise to provide technical leadership and build strong client relationships. Previously, they held various roles at Mitel and ShoreTel, including UC Technical Escalations Engineer, where they were recognized for their project management skills and technical proficiency. As the Owner-Manager of Calcom Resources, they successfully grew a telecom business, serving a diverse range of clients. Joel is pursuing a Bachelor's degree in Communications and Business Administration from Brigham Young University.
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