John Duff is a Senior Technical Course Developer at Mitel, where they have worked since 2018. With a robust background in Technical Support, they have held various roles, including Customer Service Manager and Customer Service Specialist at March Networks from 2001 to 2003, and Technical Support and Training Specialist at FSC Inc./Convergint Technologies from 2010 to 2018. John is highly skilled in Technical Training, Customer Service, and various technical tools and systems, including TCP/IP, PowerPoint, Adobe Captivate, and Physical Security.
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