John Watkins

John Watkins is an accomplished Services Product Line Manager with extensive experience in managing business performance for software subscription portfolios. Since June 2013 at Mitel, John has streamlined pricing models, launched discount programs, and optimized subscription features while collaborating with stakeholders and supporting field sales. Prior experience includes serving as Offer Manager for Professional Services at Avaya, where strategic consulting and solution architecture services were developed, and as Services Product Line Manager at Nortel Networks, where John managed packaged services offers for healthcare software solutions and security. John also held various leadership roles in the CTO team at Nortel, overseeing project management and market research for advanced technologies. Educational credentials include a Ph.D. in Materials Science and Engineering and a Bachelor of Engineering in Mechanical Engineering from the University of Adelaide.