Karen Smith has an extensive background in technical sales and engineering within the telecommunications industry. Currently serving as a Product Line Manager and Contact Center Technical Specialist at Mitel since August 2007, Karen provides valuable technical sales expertise regarding Mitel’s Contact Center applications. Prior to this role, Karen held various positions at Inter-Tel Technologies, Inc., including Director of Corporate Sales Engineering and Sr. Sales Engineer, showcasing a strong progression in technical and managerial roles. An educational foundation in Psychology and Industrial Relations was established with a Bachelor of Arts degree from the University of North Carolina at Chapel Hill, completed in 1992.
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