Lucy M. has extensive experience in channel operations and language training, currently serving as Channel Operations Manager at Mitel since September 2013, where responsibilities include collaborating with international channel partners to enhance performance and providing analytical support for sales management. Previously, Lucy managed Mitel's partner program for European channels and held roles focusing on service excellence and commercial administration. Prior to rejoining Mitel in 2013, Lucy operated as a self-employed language trainer, offering bilingual administration services, and also worked as an English language trainer and bilingual supply chain administrator. Lucy holds a Bachelor of Arts in French and Language Studies from the University of Wales, Cardiff, and a TEFLA certificate from Swansea University.
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