Matt Ferguson

Matt Ferguson currently serves as the Vice President of Global Customer Service and Product Support at Mitel, a position held since February 2024. Prior to this role, Matt held various leadership positions at Ribbon Communications, culminating in Vice President of Global Product Support, where responsibility encompassed technical support for the Cloud & Edge product portfolio. With extensive experience in product support and management, Matt also led HOW Consultants Inc. as President, driving growth and service excellence, and served as President of Corporate Operations at Text2 Systems, facilitating business development in mobile communications technology. Matt's earlier career includes significant roles at Nortel, with a focus on enterprise services and technical support, as well as a foundation in product management at NCR. Educationally, Matt holds a Bachelor of Science degree in Computer Science with a minor in Physics from the University of Guelph.