Michael Blanchette

Michael Blanchette serves as the VP - Head of Service Delivery & Managed Services at Mitel since October 2023, leading service delivery management and Managed Services teams for the Americas with a focus on customer strategy and success. Prior to this, Michael held various leadership roles at Atos, including VP - Head of Operations Americas Region, where responsibilities included overseeing global support and operational efficiency. Michael's extensive experience encompasses roles in operations, global solution sales, and service delivery across multiple organizations, including Unify and Siemens Enterprise Communications, where a strong emphasis on customer satisfaction, strategic planning, and quality standards was consistently demonstrated.