Randy Adams is an experienced technical consultant specializing in telecommunications and customer interaction solutions. Currently employed at MITEL since October 2012, Randy excels in engineering, designing, and implementing resilient Contact Center solutions with integrated IVR, multimedia, and voice services. Previously serving as President at Villagio Strata from 2009 to 2016, Randy also worked as a Systems Engineer at Mitel Networks Corporation from 2005 to 2012, providing extensive pre-sales support and systems engineering expertise. Additionally, Randy's career includes significant experience as a self-employed contractor at A&L Technical Services from 1987 to 2005, offering a wide range of professional services in systems engineering, project management, and technical support. Educational background includes studies at Thompson Rivers University from 1985 to 1986.
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