Sam Cade

Sam Cade is a skilled professional with extensive experience in technical support and engineering roles, currently serving as a Customer Engineer at Mitel since April 2023. Prior experience includes positions as a 2nd Line UC Engineer and 1st Line Engineer at Elite Group from January 2018 to April 2023, and as a 2nd Line Technical Support agent at HGS, where problem-solving and customer journey management were key responsibilities. Sam also contributed as an Admin Assistant at the Department for Work and Pensions, and held various roles facilitating support and independence for individuals in community settings, dating back to 2008. Educational background includes studies at Blackburn College and St Wilfrid's C of E High School.