Daniel Whittle-Smith is a Senior Transformation Change Lead at Mitie since May 2024, with extensive experience in change management and operational excellence across various industries. Previously, Daniel served as a Senior Change Manager at HomeServe UK, overseeing a business with 8.4 million membership customers. At Vodafone, Daniel held roles as Senior Operational Excellence Lead and Global Lean Manager, focusing on enhancing workforce agility and leading lean methodologies. Prior experience includes managing process improvements at Thames Water and strategic sales planning at Kier Group. Daniel's early career involved business improvement and income management at Sovereign Housing Group and Radian Group Ltd. Educational qualifications include an HND in Housing from De Montfort University and certifications from Process Management International and Sovereign Lean Academy.
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