Caroline Couturier

Caroline Couturier possesses extensive experience in retail management and digital transformation consulting. Currently serving as Responsable de magasin and Superviseur d’équipe at Miyam since March 2021, responsibilities include team supervision, customer service management, inventory oversight, and administrative processes. Prior to this role, Caroline garnered significant expertise at IBM Interactive as a Consultant in Digital Transformation, focusing on customer journey automation and e-commerce strategy within the banking and pet food industries. Earlier positions include business development at Sport Heroes Group, project management at Lagardère Sports, and sales roles at DECATHLON FRANCE and other organizations. Academic credentials include a Master 2 in International Business & Digital Transformation from Université Paris Dauphine and experience studying at Thammasat University.