Monica Lorey

Monica Lorey is an accomplished Principal Business Analyst at MKS Instruments since July 2019, specializing in scoping and requirements for CPQ and Advanced Approvals rollouts, leading successful upgrades to Lightning, and managing a team of developers and administrators. Prior to MKS Instruments, Monica served as a Salesforce Manager at Young's Market Company, where a roadmap for Salesforce rollout was developed for 2400 users, and at James Hardie Building Products, overseeing dual Salesforce CRM instances. Monica's earlier experience includes roles in systems administration, operational support, and project management in organizations such as AmeriClerkships Medical Society and CareMore Health Plan. Monica holds a Bachelor of Arts in Creative Writing from the University of Redlands and has furthered education at The University of Texas at San Antonio and the University of East Anglia.