Cierra Franklin is currently the Technical Director and Replay Operations Manager for Major League Baseball (MLB), overseeing daily instant replay operations and leading a team of approximately 18 employees and 45 on-site technicians. With a strong background in replay operations, Franklin has transitioned from roles such as Supervisor of Replay Operations, Captain of Replay Operations, and Relay Operator at MLB, where expertise in real-time video analysis and operational readiness was demonstrated. Prior experience includes serving as a Streaming Operations Engineer at Kiswe and managing baseball operations at the University of Arizona. Franklin holds a Bachelor of Arts in Communication and Media Studies from the University of Arizona, completed in 2018.
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