Jesus Ortiz is a Senior Technology Services Specialist at Major League Baseball (MLB), where responsibilities include leading telecommunications operations, transitioning services to Zoom Phone, and managing iPhone and iPad functionality. With experience in Agile project management, Ortiz has coordinated IT requirements for high-profile events like the World Series and collaborated with international teams to ensure successful IT setups. Prior roles include IT Service Desk Analyst, providing technical support, and directing IT initiatives at St. Luke's School, as well as managing web content for the College of Arts & Sciences. Ortiz holds a Bachelor's degree in Information Management & Technology from Syracuse University.
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