Mario V. is an experienced IT professional with a focus on desktop support and technology integration, currently serving as a Specialist in Technology Field Services at American Water since June 2018. Prior work experience includes roles such as Sr. Analyst in Client Technology and Service Desk Analyst at The Vitamin Shoppe, and various support and technician positions across organizations including Caladrius Biosciences and Prohealth Medical Management. Mario V. possesses technical proficiency in Windows operating systems, networking protocols, and various hardware and software support tools. With a strong educational background in Applied Computer Studies from Thomas Edison State College and an Internetwork Engineering Certificate from PC AGE Career Institute, Mario V. consistently demonstrates effective communication skills and a commitment to resolving technical issues in fast-paced environments.
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