Scott Fanzo

Scott Fanzo is an experienced media operations manager currently working with Major League Baseball since March 2004, where responsibilities include supervising, scheduling, and training call center representatives at a New York call center and overseeing the build-out of a larger California facility. Prior to this role, Scott held the position of Director of Contact Center Operations at Shareholder Communications Corp from September 1995 to February 2004, managing a 96-seat call center and developing contingency and outsourced centers. Scott holds a Bachelor of Arts degree in History from Lehman College, earned between 1990 and 1993.