Burcu Tokmak has extensive experience in management roles, with a focus on customer service and sales. Currently serving as Çağrı Merkezi Müdürü at MLPCARE since October 2015, Burcu has a strong background in telesales and team performance management, previously holding the position of Telesales Manager at Akfa Holding. Additionally, Burcu has experience in educational sales as a Supervisor for Asist Öğretim Kurumu, overseeing teams that engaged with parents of school-age children. Earlier roles include Deputy Manager at Mavi Giyim Sanayi A.Ş and at Çak Tekstil Sanayi A.Ş, where Burcu managed store staff and visual merchandising. Burcu holds an associate degree in Public Relations from Anadolu University.