Danielle Orth is an experienced Customer Service Manager at M & M Industries, Inc. since April 2021, with a strong background in retail operations and customer satisfaction. Prior to this role, Danielle served as Retail Sales Coordinator at Werner Co. from October 2011 to April 2021, where responsibilities included coordinating administrative and sales processes for the retail channel of a prominent ladder manufacturer. Danielle also held the position of Sales Administration Supervisor, implementing and training teams on Zendesk and SalesForce to enhance workload organization and successfully establishing goals for maintaining a 98% order entry accuracy. Education was completed at Lakeview High School between 1990 and 2000.
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