Riza Margana

Riza Margana is a skilled professional currently serving as a CX Strategy & Planning expert at Mitsubishi Motors Krama Yudha Sales Indonesia since February 2023. Prior to this role, Riza worked as a Data Mining Analyst at AstraWorld from April 2018 to January 2023, where responsibilities included data mining, integrity verification, development of data collection systems, and creating reporting dashboards. Riza also designed questionnaires for telesurvey projects and managed mystery shopping initiatives. Riza holds a Bachelor’s degree in Statistics from IPB University, completed in 2017.