MNsure
Anna Hickey has extensive experience in health services, currently serving as an MN Health Insurance Representative 1 at MNsure since January 2016. This role involves providing advanced phone assistance to consumers navigating changes in circumstance and enrollment requests, requiring in-depth research and analysis of eligibility factors. Previously, Anna worked as Direct Support Staff at Opportunity Matters Inc. from December 2012 to September 2015, offering direct care to individuals to promote independent living. Additionally, Anna interned at Planned Parenthood Minnesota, North Dakota, South Dakota in 2015, where responsibilities included providing sexual health education in the St. Cloud community. Anna holds a Bachelor's degree in Community Health Services from St. Cloud State University and a high school diploma from Orono High School.