Latisha G. has extensive experience in customer service and technical support, primarily within the MNsure and State of Minnesota organizations. Currently serving as a MN Healthcare Program Rep 1 at MNsure since July 2022, Latisha G. performs tasks related to qualified life events, advance premium tax credits, and healthcare plan enrollment. Previous roles include Customer Service Specialist at MNsure, where Latisha G. provided assistance on health insurance applications and eligibility, and Service Desk Analyst for the State of Minnesota, delivering technical support for various applications and systems. Latisha G. also has a background in IT operations, administrative support, and membership coordination across multiple organizations. Latisha G. holds an Associate of Arts and Sciences degree in Information Technology from National American University, completed between 2016 and 2019.
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