Siddhartha S. has a diverse work experience spanning multiple industries. Siddhartha currently holds the position of Vice President of Business Development at Mobikasa since October 2022, where they are responsible for new business development, managing marketing funnels, cultivating relationships with third-party providers, and sales management.
Before their current role, Siddhartha worked as a Business Development and Sales professional at Mobikasa from November 2018 to October 2022. In this role, they were in charge of business development and sales for B2B/B2C/Govt in software development, ecommerce websites, mobile applications, and digital marketing. Siddhartha successfully generated business through leads, meetings, and tendering.
Prior to Mobikasa, they worked as a Sales Specialist and Trainer at a confidential company starting from January 2014.
Siddhartha also served as a Senior Manager of Corporate Sales and Account Management at an Exhibitions Company from September 2016 to March 2018. Siddhartha managed client accounts worth AED 11 Million and prospecting new business from clients across exhibitions, events, interiors, and activations.
Siddhartha gained experience as a Manager of Telesales and Vendor Operations at Top Gear Promotions, Dubai, from May 2014 to August 2016. Siddhartha successfully spearheaded lead generation in exhibitions, events, interiors, and graphics.
Siddhartha's earlier experience includes roles such as Head of Telesales, Business Operations and Analytics at Hult International Business School from December 2011 to April 2014, Manager of Call center, Back office, Customer Service Operations at Zurich International Life from January 2011 to September 2011, and Entrepreneur/Partner at Iris Security Services from March 2007 to April 2009.
Siddhartha started their career as an Assistant Manager of Process Excellence, Sales, and Business Development at EXL from July 2002 to February 2007. Siddhartha played a crucial role in creating RFPs, conducting opportunity identification, and reengineering processes. Siddhartha also served as an Assistant Manager of Claims, Customer Service, and Customer Experience at EXL from 2004 to 2006 and established a team of agents in customer service, telesales, claims disbursements, and billing operations.
Siddhartha S. has a Master of Business Administration (MBA) in International Business & Innovation, which they obtained from Hult International Business School from 2009 to 2010. Prior to that, Siddhartha completed a degree in Hotel Management and Catering Technology from the Institute of Hotel Management, Catering Technology and Applied Nutrition from 1999 to 2002. Their education history dates back to their time in senior school at Naval Public School from 1996 to 1999. Additionally, Siddhartha has obtained several certifications including Five9 Certified Professional from Five9 in March 2012, Lean Six Sigma Certification (DMAIC Level 1) from Exl Service (Process Excellence, Reengineering) in June 2005, and Certified Lead Auditor in Business Continuity Management Systems (BS 25999), BCP, BCI from the British Standards Institute BSI in September 2010. Furthermore, Siddhartha has certifications in Performance Management Systems and Train The Trainer (Intermediate & Expert Level) from EXL, although the specific dates are not provided.
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