Ali al Manasef

Ali Al Manasef has over 17 years of experience in the telecommunications sector, currently serving as a Credit Control Manager at Mobily since September 2006. Responsibilities include supporting a team of credit controllers, managing invoice processes, reducing debtor days, reconciling accounts, and training staff. Prior roles at Mobily include Contact Center Manager, overseeing recruitment and coaching for call center personnel, and Contact Center Representative, where responsibilities entailed managing customer calls and enhancing service quality. Earlier experience at Jeraisy Computers involved administrative tasks and support functions as a Sales Secretary. Ali holds a Bachelor's Degree in Business Administration and Management from King Faisal University and an Associate's Diploma in the same field from Jubail University College.