Shelly Steele

Managing Senior Director, Customer Experience Consulting Practice at Mobiquity

Shelly Steele has extensive work experience in various roles related to digital product management, marketing, and operations. Currently, they are a Senior Director of Customer Experience at Mobiquity Inc., where they are responsible for product management, organizational change management, and digital transformation. Prior to this, Shelly worked as a Consultant, providing services to a health information company where they developed corporate positioning, marketing, and sales strategies, as well as proactive product strategies in response to industry changes. Shelly also modeled the transformation of the product management department to support asset integration and facilitate team growth.

Before their consultancy work, Shelly served as the VP of Digital Strategy Execution at @Point of Care, overseeing new digital development, product management, and project scope. Shelly managed a team that delivered various digital projects such as interactive media, clinical websites, mobile apps, and AI search/chatbots.

Earlier in their career, Shelly held leadership positions at CVS Health Corporation, where they directed digital experience planning and operations, delivered new digital capabilities, and led capacity and roadmap planning for digital projects. Shelly also headed the strategy, design, and development of innovative digital drug and health information products.

Shelly's work experience also includes roles at WebMD, where they developed and managed online product, marketing, and advertising programs for pharmaceutical and medical device companies, and at Accenture, where they worked as a Change Management Consultant, specializing in customer-driven organizational frameworks.

Overall, Shelly Steele's work experience showcases a strong background in digital product management, marketing, and operations, as well as expertise in organizational change management and customer experience.

Shelly Steele holds a Master's degree from Georgia State University - J. Mack Robinson College of Business. No specific start or end year is mentioned for this degree.

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