Susan Kaplan

Ms. Kaplan was Founder and President of Quality Management Solutions (QMS). She led and restructured organizations in healthcare, government, manufacturing and service sectors to improve profitability with QMS clients’ executive management.

Ms. Kaplan received her BAS and MAS in education, and she held key leadership roles at these top performance excellence organizations: Minnesota Quality Award and Florida Sterling Award. Additionally, she was an integral part of think-tanks for healthcare reform, including the National Department of Rural Health and Robert Wood Johnson Foundation, the largest USA health philanthropy.