Nasr A. Moustafa

Nasr A. Moustafa serves as the Customer Service & Operations Manager for Modern Electronics - MEC (AL-Faisaliah Group) and La3eb, overseeing and optimizing customer service operations, leading teams to deliver exceptional customer experiences since February 2022. Previous roles include Call Center Head of Operations at Hosted Cloud Services from December 2018 to February 2022 and Customer Service Operations Manager at Lavie Resort from July 2017 to December 2018. Nasr has a strong background in team leadership, operational strategy, and performance optimization, with prior experience as Collection Team Manager at Etisalat UAE Raya Contact Center and Telesales Manager at Mate Way Group. Nasr's extensive experience in the customer service domain is grounded in a Bachelor's degree in Law from Cairo University.