Aline Arista

Aline Arista has a diverse work experience, starting with their current role as a Data Annotator at GlobalLogic. In this position, they lead the review of AI chatbot content for accuracy, grammar, and inappropriate content. Aline also ensures that content creators follow guidelines and avoid scams, errors, and illegal or copied content.

Prior to this, Aline worked as a Customer Service Representative at ModSquad. Here, they focused on identifying customer needs and resolving issues to ensure customer satisfaction. Aline also maintained records of calls and complaints in the company's CRM database.

Before joining ModSquad, Aline served as an Administrative Assistant at AskDegree. Their responsibilities included creating meeting agendas and briefing papers, managing emails and other business correspondence, and facilitating conferences and meetings.

Aline also has experience as an Administrative Assistant at PG Builders, Inc. In this role, they managed the executive calendar, handled correspondence, and developed presentations and materials for executive meetings.

Their work experience with SYKES includes roles as a Quality Assurance Analyst and a Bilingual Customer Service Representative. As a Quality Assurance Analyst, they evaluated internal systems and prepared training plans for improvement. As a Bilingual Customer Service Representative, they communicated with English and Spanish-speaking customers, resolving issues and discussing escalations with management.

Overall, Aline Arista has a strong background in administrative support, customer service, and quality assurance, with a focus on delivering excellent service and facilitating business operations.

Aline Arista completed their Bachelor's degree in Marketing from Universidad Aliat, starting in 2016 and finishing in 2024. Aline then pursued an Associate's degree in Paralegal Studies from Ashworth College, from 2023 to 2025. In addition to their education, Aline obtained several certifications, including "A Difficult Boss Doesn't Have to Be a Difficult Problem", "Administrative Assistant Journey", "Building Personal Power through Influence", "Building Rapport with Your Boss", "Calendar Tools in Outlook 2019 for Windows", "Capturing the Attention of Senior Executives", "Creating & Saving Workbooks in Excel 2019 for Windows", "Creating, Opening & Saving Documents in Word 2019 for Windows", "Developing an AI/ML Data Strategy: Building an AI-powered Workforce", "Developing an AI/ML Data Strategy: Data Analytics & Data Ethics", "Editing Documents in Word 2019 for Windows", "Genomics for Law", "Managing up and Across with Influence and Persuasion", "Organizing Emails in Outlook 2019 for Windows", "Track 2: Developing an AI/ML Data Strategy", "Avoid Procrastination by Getting Organized Instead", "Comprehending Financials: A Guide to Financial Statements", "Developing an AI/ML Data Strategy: The Data Analytics Maturity Model", and "Fundamentals of AI & ML: Advanced Data Science Methods". These certifications were obtained primarily in the months of March and April 2023, with Skillsoft as the institution providing most of them.