Erin Lewis is an experienced Project Manager at ModSquad, Inc. since November 2013, specializing in project management, quality assurance, process improvement, and customer success within remote operations. Previous roles include Customer Service Specialist at ModSquad, where responsibilities included providing technical support and training new agents, and various positions at companies such as West at Home LLC, where Erin advanced to Lead Operator while moderating conference calls, and ACD Direct as an Independent Contractor in inbound customer service. Earlier experience includes managerial roles in store operations at Digital Solutions and as a data entry specialist at SourceCorp. Education was completed at Emmerich Manual from 1986 to 1989.
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