FA

Fernanda A.

International Customer Service at ModSquad

Fernanda A. has a diverse work experience spanning over 20 years. From 1997 to 2013, they worked in various roles at Oracle, including Senior Sales Administrative Assistant and Senior Sales Business Analyst. Fernanda was responsible for managing sales processes, analyzing data and generating reports, supporting the sales team, and maintaining customer relationships. In 2016, they were promoted to Senior Business Advisor for Latin America, where they provided guidance and support to the sales team. Since 2016, Fernanda has been working as a Senior Business Analyst at Oracle, driving operational efficiency, managing data quality, and coordinating KPI follow-ups with sales representatives. Fernanda consistently achieved 100% of goals and targets throughout their career. In 2019, Fernanda joined ModSquad as an International Customer Service representative.

Fernanda A. graduated from Faculdades Integradas São Judas Tadeu in 1998 with a Bachelor of Business Administration (B.B.A.) degree, specializing in Business Administration, Management, and Operations. Fernanda then completed their Master of Business Administration (MBA) in Services from Unisinos between 2000 and 2002. Currently, Fernanda is pursuing a degree in Bacharelado em Direito at ULBRA, which they started in 2004. The end year for this ongoing degree has not been provided.

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