Melody Schaefer has a diverse work experience spanning multiple industries. Their most recent role was as an Account Manager at ModSquad, where they managed the social media, community management, content moderation, and customer operations for various clients. Prior to that, they worked as a Payment Services Manager at AvalonBay Communities, where they united and empowered team members, managed third-party payment processing vendors, ensured compliance with SOX regulations, and implemented onboarding and training programs. Melody also served as an Assistant Manager Customer Service at ZeniMax Online Studios, where they managed the Billing, Account, and Technical support team, created operational policies and procedures for the call center, and provided customer support during beta events. Earlier in their career, Melody gained experience as a Retail Store Manager at GameStop, Client Account Manager at East Coast Ambulance, Assistant Store Manager at Aveda, and Executive Assistant at Walls & Ceilings, Inc. Melody also worked as a Team Leader at RSI Enterprises. Melody has proven their ability to lead teams, improve customer satisfaction, and implement effective processes across various roles and industries.
Melody Schaefer attended Alexander Hamilton High School from 1999 to 2004. No degree or field of study information is provided.
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